Peer Review offers a review of medical reports in cases where claimants have already been assessed. Medical Service Solutions reviews the report and provides an analysis to the client with suggested questions to be posed to the expert, enabling the client to respond and confront the medical evidence in an effective, authoritative manner.

From receipt of the medical report commissioned by the claimant’s representative, our high-calibre, medically qualified team carry out an in-depth review of the expert’s questions. We create three, effective responses to be used in your replies to the expert and supply, electronically, the following:

• A straightforward, concise, high quality assessment of the case for your own use.
• A suggested letter for sending to the claimant’s solicitor.
(including a low ‘Part 36’ offer)
• A list of precise ‘power’ questions to include
in your response to the doctor/expert.

The Advantages

The Peer Review Service helps you deal effectively with the complex, medical issues of the claim, encouraging an early settlement.

In addition there are the long-term benefits, which while subtle, are no less significant. Authoritative, knowledgeable medical responses show the claimants’ representatives that your company has a high medical expertise.

Experts appreciate that their reports will be closely monitored, ensuring you only use those with the best expertise. They realise they cannot produce reports of a poor/suspect quality without it being effectively challenged.

Claims handlers appreciate the value of the service as it furthers their medical knowledge, including understanding the difference between insignificant and significant psychological trauma as well as understanding medical research.

Cost Savings

Medical Service Solutions experience, has been that our clients indicate that they have significantly reduced settlement on both general damages and disbursements.

Peer Review Process

The Peer Review Process operates in three stages:-

Stage 1 – Medical report needing review sent to Medical Services Solutions.

Stage 2 – Report received and scanned onto our Case Management System. The report is checked
for completeness and passed to our in-house medical team.

Stage 3 – In–house team thoroughly review report and check references used. A letter is drafted to
express views and concerns and another letter is drafted to the medical expert.

Letters are then e-mailed to client within 15 working days.